Business & specialist
Same day delivery in London, with a straight answer about today
Same day delivery in London depends on one thing nobody puts on a website: where the van actually is at the moment you ring. So ring. You will get a yes or a no in under a minute, which is more useful than a form that promises to come back to you.
Best for
Urgent, today, one drop
We run jobs
Any hour, day or night
We cover
Every London postcode
What it costs
What same day delivery actually costs in London
It is priced on the shape of the job rather than on urgency for its own sake. What makes a same-day job expensive is waiting, and almost all the waiting is avoidable if the collection end is genuinely ready.
Where the two addresses are
Not the distance between them — the route. North to south across the middle of the day is a different job from the same mileage on an orbital road, and the charge zones belong in the quote rather than on the invoice.
What time you ring
Nine in the morning gives us the day to work with. Four in the afternoon means the job runs into the evening peak, and the same delivery takes half as long again.
Whether the collection is actually ready
The most expensive part of any urgent job is a driver standing in a reception waiting for somebody to find the parcel. If it is boxed, labelled and with a named person, the job is short.
What it is
An envelope, a pallet and a sofa are three different vehicles and three different crew sizes. Tell us the size and the weight, not just that it is urgent.
Stairs at either end
A delivery to a third floor with no lift is a carry, and the carry is often longer than the drive. It changes whether we need one person or two.
Whether it is one drop or several
Multiple drops on the same run are much cheaper than separate bookings. Give us all the addresses at once and we will route them properly.
So what would yours cost?
Ten minutes on a video call and you will have it in writing. No obligation, and no number invented over the phone.
Before the day
We will tell you if today is not realistic
Urgent work is worth doing properly and there is no sense in accepting a job we cannot actually finish. If the van is on the far side of London with a full afternoon behind it, the honest answer is first thing tomorrow, and you would rather hear that at eleven than at six.
Where we can do it, you get the time we will collect, the price, and a number you can call while the job is running. No tracking page that has not updated since the depot scan.
The phone is answered at any hour, and we run jobs at any hour — night work is ordinary here, not an exception. Whether a van is free when you ring is a separate question, and it is the one you will get an honest answer to.
On the day
How a same day job runs
Three things that happen on every job, before and after the lifting.
- 01
You ring and describe it
What it is, where from, where to, and by when. Thirty seconds, and you get a yes or a no rather than a callback.
- 02
The price is agreed before we set off
Including the charge zones and the crew size. Urgent is not a licence to work the number out afterwards.
- 03
You hear from us at both ends
When it is collected and when it is delivered, with the name of whoever signed for it.
The quote
What the price covers, and what it does not
Both lists go on the written quote, so there is nothing to discover afterwards.
Included
- A straight answer about whether today is realistic, before anything is promised
- The price agreed before the van sets off, charge zones included
- Blankets, straps and a trolley, so an urgent job is not a careless one
- Confirmation at collection and at delivery, with the name of whoever signed
Not included
- A guaranteed delivery window — we tell you what is realistic and we tell you if it slips
- Waiting time beyond what was agreed, if the collection point is not ready
- Taking packaging or waste away
- Assembly, installation or connecting anything
From our Google profile
What people said about their move
Left on our Google profile. Every card links back to it, so you can read the rest — including any we would rather you did not.
Good experience with Metro City Moves. 4 bedroom house seemed bit difficult to move from London to Liverpool, but they planned well and successfully executed. Thank you.
Saqib AwanRead on Google, opens in a new tab
Before you book
Questions people actually ask
How quickly can you collect?
It depends entirely on where the van is when you ring, which is why we do not print a number here. Ring and you will get the real answer in well under a minute.
Do you deliver in the evening, overnight or at the weekend?
Yes, and overnight too — we have teams working at those hours. The phone is answered at any hour as well. Evening, night and weekend work is planned rather than assumed, so the earlier you ring the better the answer.
Can you do more than one drop?
Yes, and it is much cheaper than booking each one separately. Give us every address at the start so the run can be routed properly.
What about the Congestion Charge and ULEZ?
Where a charge applies to your route it is in the quote before we set off. It should never turn up as a line on an invoice you have already agreed.
Will somebody need to sign?
Somebody needs to receive it. Tell us who, and if it is a business tell us the reception hours — a delivery that arrives after a building has locked up is a wasted journey for both of us.
Is same day more expensive?
It is priced on the shape of the job rather than on urgency itself. What makes it expensive is waiting and traffic, and both of those are mostly decided by what time you ring.
Related reading
The things that catch people out
Parking, vans and packing — the rules read from the source, dated when checked.
- Guide
Red route dispensations: moving house where the council cannot help
TfL sells no parking suspensions on red routes at any price. A dispensation costs £48 a day, needs 6 working days, and red lines take no late applications.
Read it - Guide
ULEZ, removals vans and the Congestion Charge on moving day
ULEZ charges a non-compliant removals van £12.50 a day, everywhere in London, and the Congestion Charge is £18 in the centre. What applies on moving day.
Read it
Get it priced properly
A survey first, then the number in writing. Answered at any hour.